Who we are
CourseBuzz is a trading name of Credible You LTD, a company registered in England and Wales (company number 09130597), based in Coleford, Forest of Dean, UK. We are responsible for your personal information, which makes us its “controller” under UK data protection law.
Questions about this policy or your information: sam@coursebuzz.co.uk.
The short version
- This website doesn’t set cookies or use analytics or advertising trackers.
- We only collect personal information when you choose to give it to us: by joining the newsletter, booking a call or emailing us.
- We never sell your information.
What we collect and why
Newsletter
When you sign up, our email service MailerLite collects your email address (and your name, if you give it). We use it to send you our guides and updates. MailerLite also tells us which emails are opened and which links are clicked, so we know what’s useful. The sign-up form only loads from MailerLite when you open it, and MailerLite may use cookies it needs for the form to work. The form uses Google reCAPTCHA to stop spam sign-ups, so Google receives technical details such as your IP address while the form is open.
Lawful basis: your consent. Every email has an unsubscribe link, and you can unsubscribe at any time.
Booking a call
The “Book a free call” buttons open our booking page on Motion. Motion collects your name, email address and anything you add to the booking, and puts the call in our calendar.
Lawful basis: our legitimate interest in answering your enquiry, and taking steps you ask for before any contract.
Emailing us
If you email us, we receive your email address and whatever you send. Our email runs on Google Workspace.
Lawful basis: our legitimate interest in replying to you.
Working with us
If you become a client, we keep your contact and billing details so we can deliver the work and keep the accounting records the law requires.
Lawful basis: our contract with you, and our legal obligations.
Visiting the website
Our host, Cloudflare, processes technical details such as your IP address and browser type to deliver pages and protect the site from attacks. We don’t use these details to identify you. Fonts and videos come from our own site, so no other company sees your visit.
Lawful basis: our legitimate interest in running a secure website.
Who we share it with
These services help us run the business. They handle your information on our behalf, under contract:
- Cloudflare: website hosting and security
- MailerLite: newsletter
- Motion: call booking
- Google Workspace: email and calendar
Some of these companies are based in, or store data in, the United States. When information goes outside the UK, it’s protected by UK-approved safeguards such as the UK Extension to the EU–US Data Privacy Framework or the International Data Transfer Addendum.
We don’t sell your information or share it with anyone for their own marketing.
How long we keep it
- Newsletter: until you unsubscribe. We keep a record that you unsubscribed, so we don’t email you again.
- Enquiries and bookings that don’t lead to work: up to 2 years.
- Client records: six years after the end of the financial year they relate to, as UK tax rules require.
Your rights
You can ask us to:
- show you the information we hold about you
- correct it
- delete it
- limit or object to how we use it
- give you a copy in a format you can reuse
- stop using it where you gave consent, for example by unsubscribing from the newsletter
Email sam@coursebuzz.co.uk and we’ll reply within one month.
If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. We’d appreciate the chance to put it right first.
Changes to this policy
If anything changes, we’ll update this page. The date at the top shows when it was last changed.